You can connect multiple devices to a single account, with the device limit depending on the chosen subscription plan. Key points to note about this feature include:

• Accounts can be accessed across various platforms regardless of the initial sign-up platform (e.g., Android, iOS, macOS, Windows).
• The number of supported devices varies based on the subscription plan, potentially allowing an unlimited number of devices per account.
• Notifications will be sent if connected devices exceed the plan limit, prompting users to remove excess devices upon logging in.
• Each device can be linked to a maximum of two accounts, whether it’s a computer or a mobile device.

Certainly! You can enjoy Haiou VPN for China for free indefinitely through the "Daily Check-in" feature. Each day, you're awarded 15 minutes of free usage time. Additionally, you can earn 1 point for each successful referral, which can be exchanged for a 1-day pass. Here are the key points:

• Haiou VPN for China promises to offer the "Daily Check-in" feature for free indefinitely.
• New users get an initial 15 minutes of free usage time, and you can earn an additional 15 minutes by completing the check-in the next day.
• During the free trial, you can use our services without any restrictions on usage. However, server access is limited to locations covered by the free plan.
• You can collect points by participating in our referral program and redeem them for different plans.

Absolutely! We offer a 15-minute daily trial period. To start your trial, simply follow these steps:

1. Download the Haiou VPN for China app.
2. Register a new account.
3. Tap the "Daily Check-In" button on the main screen of the app.

Please note that the availability of this free trial is subject to change and may be discontinued at any time without prior notice.

Haiou VPN for China prioritizes user privacy by not retaining any activity or connection logs. Additionally, the VPN service refrains from storing any data that could trace specific network activities or behaviors back to an individual user.

You can always reach out to us via the following methods:

• Website: http://tryhaiouapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can always reach out to us via the following methods:

• Website: http://tryhaiouapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Haiou VPN for China supports web applications like Telegram, WhatsApp, or Gmail, which utilize HTTPS. This mode can alter the routing for both HTTP (port 80) and HTTPS (port 443), facilitating access to the web versions of these applications. However, the application versions may use various other ports.
To ensure access, the following measures should be implemented:

• Use the "Global Mode" option available in the routing settings.
• Modify the proxy settings of the application. For example, here is how you can change the proxy settings for the LINE app:
  
  

• If you try to sign in on a new device and surpass the device limit, you will be directed to the "Unbind Device" page, where you can disconnect any connected devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device of your preference.

Forgetting usernames or passwords is a common occurrence, and we strive to simplify the recovery process for you. Here are your options:

• If your username escapes you, please reach out to us and include a screenshot of your payment record.
• If you can't remember your password, simply use the "forgot password" feature available in the app.

We've observed that some users have difficulty selecting a server after choosing a region.
To streamline this process, we now display only regions. Haiou VPN for China will automatically connect you to the highest-performing server within your chosen region. Here are the details:

• The location menu will show only regions, each containing hundreds of servers. Upon selecting a region, Haiou VPN for China automatically connects you to the server offering the best performance based on your network conditions.
• If you're not satisfied with the server you're connected to, you can disconnect and reconnect to the same region to connect to a different server.
• You can repeat this until you find a server that meets your needs.

• Slow internet speeds locally (without using a VPN).
• High user traffic at certain VPN server locations.

To resolve these issues, you can try the following methods:

• Check your local internet speed by temporarily disabling the VPN.
• Test different network connections such as WiFi, 4G, or 5G with the VPN off to identify any connection problems. For example, if your WiFi is unreliable, switch to a mobile data connection.
• Turn off the VPN, switch to a new server location, and then reconnect.
• If you want to stay connected to the same geographical area, disconnect and reconnect as this could link you to a different server within the same region.
• Continue these tests until you find the most suitable server for your requirements.

You can earn points by referring friends and use them to redeem rewards. Here's the process:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." You can then share it with friends or post it on your social media profiles or blog.
• You will receive 1 point for each friend who successfully refers, which can be exchanged for a 1-day pass.
• You can view your redeemed plans in the "My Account" section after you've redeemed your points.
• For a referral to be successful, the referred friend must download and use the app. If they download but do not use the app, you will not receive your referral point until they begin using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:

• We accept several payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully made a payment but do not immediately see the corresponding plan reflected in your account, wait for about 5 minutes, then log out and log back in.
• If you continue to encounter issues after attempting the steps above, take a screenshot of your payment confirmation and contact us for further assistance.

By configuring a VPN on your Android, you can ensure the security of all your activities. Just connect to one of our numerous VPN servers to change your device's IP address, protect your data on public Wi-Fi networks, and access restricted websites and services.

A VPN establishes a virtual network by virtually linking multiple computers. Initially designed for speed and security, it is now mainly used for privacy, encryption, and accessing restricted content.